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Become a customer
Transformational communication. Module 2
  • Ukraine
  • Online / Offline
  • Personality development


Yana Andreyeva

How to establish contact?
This question will be answered by Yana Andreyeva – business coach with 20 years of banking practical experience in sales. Head of business development in European banking groups. Creator and project manager for training bank employees in the process of change. Candidate of Economic Sciences, lecturer at Odessa National Economic University. Certified psychologist and certified NLP practitioner.
"Contact is more important than content"

The workshop is a continuation of the first module of a series of activities ACHIEVING GOALS: PRACTICAL TECHNOLOGIES OF SUCCESS.

The first part is available here.

The second event will be available via link.

Purposefulness is not just a character trait with which one is born. Everyone is able to achieve the goals provided they follow the right strategy. During the workshop, participants will learn to establish contacts and evoke attachment to themselves, communicate constructively, confidently and actively, learn to distinguish non-verbal information and develop relationships to achieve their goals.

What will we learn:

  • environment as a resource;
  • congruence;
  • communication channels;
  • emotional clues;
  • factors that ensure compliance with the objectives of communication and the results obtained;
  • practical work on the formation of the wheel of relationships.

The lesson consists of a lecture and a practical part.

The event will take place in cooperation with the A-DOSVID project, which deals with the internal development of Alfa-Bank Ukraine employees. A-DOSVID experts among us, a project to exchange expertise and experience between the Bank's employees.

Yana Andreyeva
Yana Andreyeva

The event will be held in the format of an online workshop on the YouTube platform.

Prepare paper and pen in advance to perform a practical task during the broadcast.

This workshop is available for everyone without using AHUB ticket.

Add the date to your calendar and come with your friends to the lecture following the link.